Privacy Policy
Privacy Policy
Last updated: 2025
This Privacy Policy explains how we collect, use and protect your data when you use OpenRoom (https://www.openroom.space). We only collect what is necessary for the website to operate and to communicate with you. We do not sell personal data.
Who We Are
The website is operated by OpenRoom.
Website: https://www.openroom.space
What Personal Data We Collect
Comments — IP, user agent, form data (spam protection). Gravatar may receive a hash.
Media uploads — avoid GPS EXIF data.
Cookies — essential cookies only; no ads or tracking.
Embedded content — third-party sites may collect data.
Contact forms — name, email, message.
Analytics — anonymous only.
GDPR Legal Basis
- Consent — optional features
- Legitimate interest — security & performance
- Contract — when you request services
- Legal obligation — compliance with EU law
Data Retention
- Comments: indefinitely
- Accounts: until deleted
- Messages: until resolved
- Security logs: short-term
Data Sharing
Shared only with spam detection, hosting provider, and essential technical services. No advertising sharing.
Your GDPR Rights
- Access
- Correction
- Deletion
- Data export
- Withdraw consent
- Restrict or object to processing
- File a complaint
Email requests to: info@openroom.space
International Transfers
GDPR-compliant hosting with proper safeguards.
Security
HTTPS, secure hosting, limited access.
Children
Not intended for users under 16.
Contact
Email: info@openroom.space
Terms of Service
Last updated: 2025
These Terms of Service (“Terms”) govern your use of the website located at https://www.openroom.space and any related services provided by OpenRoom (“we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing, browsing or using this website, you confirm that you are at least 16 years old and legally capable of entering into a binding agreement. If you do not agree with any part of these Terms, you must stop using the website immediately.
2. Use of the Website
You agree to use the website only for lawful purposes. You must not:
- attempt to disrupt or interfere with website functionality;
- upload malicious code, bots, or automated scripts;
- attempt to gain unauthorized access to our systems;
- use the website in a way that violates any applicable law or regulation.
3. Accounts (If Applicable)
If the website allows user accounts, you are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activities performed under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.
4. Intellectual Property
All content available on this website — including text, graphics, images, UI elements, logos, and layout — is owned by or licensed to OpenRoom and is protected by copyright and related laws.
You may not copy, reproduce, modify, or distribute website content without our written permission.
5. Third-Party Content & Links
Our website may include integrations, embedded content (such as maps, videos, widgets), or links to third-party websites. We are not responsible for the content, privacy practices, or reliability of third-party websites.
6. Booking, Payments & Services (If Applicable)
If the website offers bookings, reservations, paid services, or rentals:
- All bookings are subject to availability.
- Prices and service details may change without prior notice.
- You are responsible for providing accurate contact and payment information.
- Any misuse of the service may result in cancellation or refusal of service.
For refunds, cancellations, or disputes, refer to the Refund Policy section in this document.
7. Privacy
Your use of the website is also governed by our Privacy Policy. By using this website, you agree to the processing of your data as described there.
8. Cookies
This website uses essential cookies to provide core functionality and improve user experience. For details, refer to the Cookie Policy.
9. Disclaimers
a) “As Is” Basis
The website is provided on an “as is” and “as available” basis.
We make no guarantees regarding accuracy, availability, uptime, or performance.
b) No Professional Advice
Content on the website is for informational purposes only and should not be considered legal,
financial, or professional advice.
10. Limitation of Liability
To the maximum extent permitted by law, OpenRoom is not liable for:
- indirect, incidental, or consequential damages;
- loss of data, revenue, or profits;
- interruption of service;
- issues caused by third-party software, hosting providers, or integrations.
Your sole remedy for dissatisfaction with the website is to stop using it.
11. Indemnification
You agree to indemnify and hold harmless OpenRoom from any claims, damages, or liabilities arising from your misuse of the website or violation of these Terms.
12. Termination
We may suspend or restrict access to the website at any time without notice, especially in cases of security concern, abuse, or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the European Union and the applicable laws of Slovenia, without regard to conflict-of-law principles.
14. Modifications
We may update these Terms from time to time. The “Last updated” date at the top of this page indicates the current version.
15. Contact Us
If you have questions about these Terms, contact us at: info@openroom.space
Refund Policy
Last updated: 2025
This Refund Policy explains under which conditions refunds may or may not be issued for services used or booked on OpenRoom (https://www.openroom.space).
1. General Rule
All purchases, bookings, reservations, and service payments made through our website are final and non-refundable.
By completing a booking or payment, you acknowledge and agree that you are not entitled to a refund, chargeback, credit, or compensation of any kind, except where explicitly stated in this policy.
2. No Refunds for Cancellations or No-Shows
We do not provide refunds for:
- customer-initiated cancellations;
- late arrivals or no-shows;
- changes of plans or personal circumstances;
- incorrect bookings made by the customer.
3. Service Interruptions
We do not offer refunds for temporary service interruptions, technical issues, or circumstances outside of our direct control (including issues related to third-party platforms, integrations, or providers).
4. Voluntary Credits
At our sole discretion, we may offer a one-time courtesy credit to your internal account/balance for future use. This does not constitute a monetary refund and cannot be withdrawn as cash or transferred.
Such credits are issued only on a voluntary basis and only if we choose to do so.
5. Chargebacks
Initiating a chargeback without first contacting us may result in:
- permanent account suspension,
- cancellation of future bookings,
- denial of service.
We reserve the right to dispute chargebacks and provide relevant evidence to the payment processor.
6. Exceptional Circumstances
In extraordinary cases (e.g., verified duplicate payments, technical transaction errors), we may review the situation and determine whether a correction is appropriate. This determination is made exclusively by us.
7. Contact
For questions regarding this Refund Policy, contact us at:
info@openroom.space
Booking Rules
Last updated: 2025
These rules govern how bookings, reservations and room rentals are handled at OpenRoom. By placing a booking, you agree to follow all rules listed below.
1. Booking Confirmation
A booking is considered confirmed only after full payment is successfully processed. Unpaid or partially paid bookings are not guaranteed.
2. Accuracy of Information
You are responsible for providing correct personal and contact information during booking. Incorrect information may result in cancellation without compensation.
3. Check-in / Check-out & Access
- You must arrive and leave at the times specified in your booking.
- Early arrival or overstaying may result in additional charges.
- You are responsible for securing the premises during use.
4. Use of the Space
- The space must be used responsibly and kept clean.
- Damage to property, equipment or furniture may result in charges.
- Illegal activities, noise disturbances or unsafe behaviour are strictly prohibited.
5. Changes & Cancellations
Once a booking is confirmed, changes or cancellations are not eligible for refunds. For detailed refund rules, see the Refund Policy.
6. No-Shows
If you do not arrive for your booking, the booking is automatically forfeited without refund.
7. Technical Issues
We are not responsible for disruptions caused by third-party platforms, electricity providers, network outages or other external factors outside our control.
8. Behaviour & Safety
We reserve the right to remove or deny access to anyone whose behaviour is unsafe or disruptive. No refunds will be issued in such cases.
9. Contact
For booking-related questions, email:
info@openroom.space